The Jabra Speak 810 Review

Business meetings are important and there is a requirement to start a meeting quickly with ease and on time. The Jabra Speak 510, a speakerphone already in the market from Jabra, helps in all these aspects and, being a familiar user of the Jabra Speak 510, You can quickly and easily start a conference allowing yourself or yourself and a couple of colleagues to huddle round a small table for example with a laptop and the portable speaker.

I am not reviewing this device.

This is a review of the new Jabra Speak 810!

I will start by saying, I will make this review as honest as I can, formed from my own opinions and also that I am not paid or employed by Jabra. 

This device is clearly aimed at larger meeting rooms and is built upon the tried and tested features and quality of the Jabra Speak 510 portable speaker. Whereas the Jabra Speak 510 is compact, portable and suitable for the home office, ad hoc meetings and small rooms (2-4 users), the Jabra Speak 810 has a target room size of 15 people and would be a device that would be left in the conference room for meetings.

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Filed under Jabra, review, Skype for Business Server 2015, speaker phone, Uncategorized

Skype for Business and High Definition Photos

In Skype for Business Server 2015 photos can be stored in a user’s Microsoft Exchange Server 2013 mailbox; that allows for photo sizes up to 648 pixels by 648 pixels. In addition to that, Exchange 2013 can automatically resize these photos for use in different products as needed. That means three different photo sizes and resolutions:

  • 48 pixels by 48 pixels, the size used for the Active Directory thumbnailPhoto attribute. If you upload a photo to Exchange 2013 Exchange will automatically create a 48 pixel by 48 pixel version of that photo and update the user’s thumbnailPhoto attribute. Note, however, that the reverse is not true: if you manually update the thumbnailPhoto attribute in Active Directory the photo in the user’s Exchange 2013 mailbox will not automatically be updated.
  • 96 pixels by 96 pixels, for use in Microsoft Outlook 2013 Web App, Microsoft Outlook 2013, Skype for Business Web App, and Skype for Business.
  • 648 pixels by 648 pixels, for use in Skype for Business and Skype for Business Web App Skype for Business Web App.

 

Note: If you have the resources, it is recommended that you upload 648×648 photos; that provides the maximum Continue reading

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Filed under Exchange 2013, HD Photo, OAuth, Skype for Business Server 2015

Resolution to multiple users associated with the source phone number error

I had an error message recently that appeared in the client logs for a user with Enterprise Voice enabled. The Skype for Business Client informed the user that the call could not be completed. This was the same for any call made.

Each time a call was attempted to the PSTN, the following message appeared in the client logs:

ms-diagnostics: 4002;reason=”Multiple users associated with the source phone number”

 

This error was meaningful and pointed me to the cause. It is telling us that two or more users have the same phone number assigned to them in the Skype for Business Control Panel.

Finding these users was easy with PowerShell!

 

This is how we do it: Continue reading

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Filed under Errors, PowerShell, Skype for Business Server 2015

Step by Step Enabling Instant Messaging on Outlook Web App (OWA) with Skype for Business Server 2015

Integrating Skype for Business Server and Outlook Web App adds instant messaging and presence to Outlook Web App and enables your unified contact list to be shared between Outlook Web App and Skype for Business.

After server-to-server authentication is in place (check another post of mine here) we then can enable Instant Messaging from OWA

Here are a couple of things to know before starting:

You must verify that the Unified Communications Managed API 4.0 Runtime has been installed in your Microsoft Exchange Server 2013 backend server. You can do this by looking for the existence of the following registry value:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchange OWA\InstantMessaging\ImplementationDLLPath

If you have installed the Microsoft Exchange Unified Messaging Call Router service and the Microsoft Exchange Unified Messaging service on the same computer then there is no need to create a trusted application pool for Outlook Web App. (This assumes that the server in question is hosting a SipName UM dial plan.) Skype for Business Server 2015 can autodiscover any Exchange servers that host a SipName UM dial plan and create a Known Server List. I must create a Skype Continue reading

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Filed under Exchange 2013, Instant Messaging, OAuth, Outlook Web App, Skype for Business Server 2015, Step by Step

Skype for Business Server 2015 Archiving with Exchange 2013 Step by Step

Exchange 2013 can provide archiving storage of Skype for Business Server 2015 instant messages between contacts and web conferencing transcripts. These are stored in the user’s Exchange mailbox removing the requirement of a SQL Server database. There is an area within the user’s mailbox that is hidden from the end user, but indexed by Exchange which allows integrated discovery. Information is stored in the same folder used by the Exchange In-Place Hold feature. The folder is the Purges folder which is hidden and found in the Recoverable Items folder. Using the eDiscovery Center in SharePoint 2013 or In-Place eDiscovery in Exchange 2013 allows searching any archived content.

The following types of content can be archived:

  • Peer-to-peer instant messages
  • Conferences (meetings), which are multiparty instant messages
  • Conference content, including uploaded content (for example, handouts) and event-related content (for example, joining, leaving, uploading sharing, and changes in visibility)
  • Whiteboards and polls shared during a conference

The following types of content are not archived: Continue reading

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Filed under Archiving, Exchange 2013, OAuth, Skype for Business Server 2015, Step by Step

Skype for Business and the Unified Contact Store (UCS) Step by Step

Step by Step Guide on how to Configure UCS with Skype for Business Server 2015

When Skype for Business Server 2015 and Exchange 2013 are deployed together, user contact lists can be stored on Exchange 2013 and called using EWS instead of SIP requests to the Skype for Business Server. By default, contact lists are stored in Skype for Business’s SQL database.

Enabling the UCS allows users to work with a single contact list across all the Microsoft Office applications.

The pre-requisites to enable the Unified Contact Store (UCS) are:

Exchange 2013 CU1 installed and configured 

Skype for Business Server 2015 or Lync Server 2013 configured

Ensure server-to-server authentication is in place using the OAuthTokenIssuer Certificate
(check another post of mine here)

By default, there is only one CsUserServicesPolicy; the Global policy. This controls whether UCS is enabled or not

Get-CsUserServicesPolicy

Get-CsUserServicesPolicy shows information about the User Services policies

If you want granular control of this setting to users, you will need to create other policies using the New-CsUserServicesPolicy cmdlet and set the UcsAllowed parameter to $True. This level of control allows application at the global, site, or the per-user scope allowing administrators to configure users to store contacts in either SQL or Exchange 2013. This command will disable the CsUserServicesPolicy Global UcsAllowed parameter, perhaps something that should be done before even contemplating this feature:

Set-CsUserServicesPolicy –Identity Global –UcsAllowed $False

Set-CsUserServicesPolicy

Set-CsUserServicesPolicy used to disable UCS in the Global Policy

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Filed under OAuth, Skype for Business Server 2015, Step by Step, UCS, Unified Contact Store

Server-to-Server Authentication OAuth for On Premises Skype for Business Server 2015 and Exchange 2013

Skype for Business Server 2015 utilises other applications and server products and must be able to communicate securely and seamlessly with them.

Take for example the Unified Contact Store and Exchange 2013. If you want to configure Skype for Business Server to use Exchange 2013 to store contact data, you will need to have the Exchange Server and Skype for Business Server talking to each other securely.

A secure standardised method for this communication with Exchange and also with SharePoint, can be utilised. Skype for Business Server 2015, Exchange 2013 and SharePoint Server all support the OAuth (Open Authorization) protocol for server-to-server authentication and authorization. With OAuth, a standard authorization protocol used by a number of major websites, user credentials and passwords are not passed from one computer to another. Instead, authentication and authorization is based on the exchange of security tokens; these tokens grant access to a specific set of resources for a specific amount of time.

There are three server-to-server authentication scenarios that are supported by Skype for Business Server 2015:

  • An on-premises installation of Skype for Business Server 2015 and an on-premises installation of Exchange 2013 and/or SharePoint Server
  • A pair of Office 365 components (for example, between Microsoft Exchange Server and Skype for Business Server 2015, or between Skype for Business Server 2015 and SharePoint).
  • A cross-premises environment (that is, server-to-server authentication between an on-premises server and an Office 365 component).

If you do not need to communicate between any of these servers, you do not need to configure this. Also, if you already have configured server-to-server authentication for Lync Server 2013 and other applications, there’s no need to re-do it for Skype for Business Server 2015.

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Filed under OAuth, Skype for Business Server 2015, SQL, Step by Step

Event ID 1021 and 1005 Skype for Business Server 2015 – Moral of the blog post – Confirm Replication

During some lab testing of a Lync Server 2013 Enterprise front-end pool upgrade to Skype for Business 2015 Server, issues with the SQL database were reported by the Front End Servers in the form of an incorrect version of SQL found after going ahead too quickly. Simply put, replication should have been confirmed before going ahead and wasn’t.

Two Services would start and then stop. They were:

Lync Server File Transfer Agent
Lync Server Master Replicator Agent

Despite trying to restart these services, they would stop almost as soon as starting. Over to the event viewer to see what was happening:

Event ID 1021 Source LS File Transfer Agent Service

Microsoft Lync Server 2013, File Transfer Agent successfully registered with the back-end, but a schema or sproc version mismatch was detected. The service will not start until this problem is resolved.

Database version: Actual = 10.15, Expected = 10.13.

Cause: Installation error.
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Requirements for Skype for Business 2015 Server

These bits and pieces have been taken from TechNet here and put on this page for reference

Hardware Requirements for Skype for Business 2015 Server Front-End Servers

Hardware component Recommended
CPU 64-bit dual processor, hex-core, 2.26 gigahertz (GHz) or higher.Intel Itanium processors are not supported for Skype for Business Server 2015 roles.
Memory 32 gigabytes (GB).
Disk EITHER:• 8 or more 10000 RPM hard disk drives with at least 72 GB free disk space (two of the disks using RAID 1 and 6 using RAID 10).OR• Solid state drives (SSDs) able to provide the same free space and similar performance to 8 10000 RPM mechanical disk drives.
Network 1 dual-port network adapter, 1 Gbps or higher (2 network adapters can be used, but they need to be teamed with a single MAC address and a single IP address).

Operating System Requirements for Skype for Business Server 2015 Front-End Servers

Windows Server 2012 R2 Enterprise OS with all required updates installed. Windows Server 2012 R2 Standard OS with all required updates installed. Windows Server 2012 Datacentre OS with all required updates installed. Windows Server 2012 Standard OS with all required updates installed.

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Forefront TMG Issue with Office Web Apps Server

Being able to present a PowerPoint slide deck using Skype for Business or Lync 2013 always adds the wow factor to any demo I have done. It is quite hard to not be impressed. Microsoft have made the Skype for Business meeting experience to feel like everything is exactly where is should be. Using an Office Web Apps Server with Skype for Business, it is possible for PowerPoint slides to be presented in web conferences to their full extent.

Despite the announcement from Microsoft of the end-of-life for Forefront Threat Management Gateway (TMG) 2010, I am finding it is still in wide use and is supported until 2020.

Taking over support for a client, an issue that had been presented when an external Skype for Business user shared a PowerPoint Slide deck, immediately was reported. Symptoms were that it appeared to be copying the slide deck up as normal, displayed a blank slide deck, and then presented the client with an error:

Either the network connection has been lost or the server is busy. Please check your network connection.

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Filed under Office Web Apps Server, Skype for Business Server 2015, TMG 2010